Terms and Conditions of Supply

These Terms and Conditions of Supply (“Terms of Supply”) govern the sale of products from Bumboo Limited (“we,” “us,” or “our”) to you (“you” or “Customer”) via our website www.bumboolingerie.com (the “Site”).

Please read these Terms of Supply carefully before placing an order. By ordering from our Site, you agree to be bound by these Terms.

About Us

Our Site is operated by Bumboo Limited (“Bumboo,” “we,” “us,” or “our”). We are registered in England and Wales under company number 15800246 with our registered office address at 61 High Street, Chobham, Woking, Surrey, England, GU24 8AF.

Application of Terms of Supply

These Terms of Supply apply to all contracts for the supply of goods by Bumboo to you through our Site. They supersede any prior terms or conditions.

Ordering and Acceptance

3.1. By placing an order, you offer to purchase goods from us subject to these Terms.

3.2. We reserve the right to accept or decline any order in our sole discretion.

3.3. A binding contract is formed when we send you an order confirmation email.

Price and Payment

4.1. All prices displayed on our Site are inclusive of VAT where applicable and are stated in British Pounds (GBP).

4.2. Prices are subject to change without notice; however, the price charged will be that stated at the time of your order.

4.3. Payment must be made in full at the time of ordering using the payment methods available on the Site.

4.4. By submitting payment details, you represent and warrant that you are authorised to use the payment method provided.

Delivery

5.1. We deliver to locations within the United Kingdom as detailed on our Site.

5.2. Delivery charges and estimated delivery times will be provided at checkout.

5.3. Risk in the goods passes to you upon delivery.

5.4. Ownership of the goods passes to you only when we have received full payment.

Cancellation, Returns, and Refunds

6.1. You have the right to cancel your order within 14 days from the date you receive the goods (“the cancellation period”).

6.2. To exercise your right to cancel, please notify us by email at hello@bumboo.co.uk within the cancellation period. [IS IT A LEGAL REQUIREMENT TO OFFER A CANCELLATION PERIOD?]

6.3. Due to the intimate nature of our product, we are unable to accept returns unless the items received are faulty or damaged.

7. Faulty/Damaged Goods

7.1. We warrant that all goods supplied are of satisfactory quality and fit for purpose.

7.2. If the goods are faulty or not as described, you must notify us within 7 days of receipt.

7.3. We may at our discretion replace or refund faulty goods.

8. Limitation of Liability

8.1. Nothing in these Terms of Supply limits or excludes our liability for death or personal injury caused by our negligence, fraud, or any other liability which cannot be limited or excluded by law.

8.2. Subject to clause 8.1, we shall not be liable for any indirect or consequential loss arising from your purchase or use of our goods.

8.3. Our total liability under or in connection with these Terms of Supply shall not exceed the purchase price paid for the goods.

9. Intellectual Property Rights

All intellectual property rights in our goods, website content, and branding remain the property of Bumboo or its licensors. You may not reproduce, modify, or use any of our intellectual property without our prior written consent.

10. Force Majeure

We shall not be liable for any failure or delay in performance caused by events beyond our reasonable control, including but not limited to acts of God, war, strikes, or supplier failures.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to resolve any disputes arising under or in connection with these Terms.

12. Contact Information

If you have any questions about these Terms, please contact us here.

Thank you for choosing Bumboo — we’re excited to have you as part of our responsible, joyful community!